Hyatt Regency Dubai Creek Heights Dubai Healthcare City
Market24
100 ft
20th St Hyatt Regency Dubai Creek Heights
The Lobby Lounge
100 ft
20th Street Hyatt Regency Dubai Creek Heights
Rolling Cones
100 ft
Hyatt Regency Dubai Creek Heights
Burger Rebel
2100 ft
Umm Hurair Umm Hurair Rd
Urban Diner Cafe
2500 ft
Shop 2
Medzo
3200 ft
Pyramids Wafi Oud Metha District
Reviews and Ratings
Reviews from guests about their experience.
64%
loved their spa retreat and can’t wait to return.
6.4/10
Nice
Rooms
9.2
Location
8.0
Service
8.0
Dining
7.4
Guest reviews
6.4/10
based on 5 reviews
8.8
8.8/10 based on 8002 reviews
Marion
United Kingdom,
January
2025
6.4/10
I had a great stay at Hyatt Regency Dubai Creek Heights. The quality of the room and the fantastic views were definitely highlights. However, the location could've been better as it was a bit far from key attractions and the breakfast service left something to be desired.
Rooms
10.0
I stayed in a Family Suite with Club Access, which was spacious and offered stunning views of the Dubai skyline. The design was impressive, making the room perfect for my family and me.
Service
8.0
Most of the staff were really nice, especially Naresh M who was very helpful. However, I did find some service during breakfast a bit unprofessional and lacking in responsiveness.
Location
7.0
The location was okay; while it provided some peace away from the hustle of downtown, it was quite dead and far from many interesting spots. It also took a while to get a taxi at times.
Dining
6.0
I enjoyed the breakfast options, but the service at the egg station was poor, and I was often directed to a less appealing dining area. The variety needed improvement.
Facilities
9.0
The hotel facilities were on point, including room service, a good pool, and the hospitality extended by the staff. The nightclub on the 34th floor added some fun to the evenings.
Donald
United Kingdom,
January
2025
5.2/10
My recent stay at Hyatt Regency Dubai Creek Heights was fantastic overall, with only a few minor issues. The room was spacious and well-appointed, offering a beautiful view. While the staff was mostly attentive and welcoming, there were a couple of occasions where I encountered some service inconsistencies. However, I would rate my experience highly and definitely recommend the hotel to others visiting Dubai.
Rooms
9.0
The Deluxe King Room was spacious and beautifully arranged. It had a stunning view, but I did experience some issues with a few appliances like a non-working USB port.
Service
8.0
The hotel staff at reception were generally excellent, with quick and smooth check-in and check-out. However, there were a couple of instances where service felt rushed or not attentive to all guests.
Location
9.0
The location was very convenient, sitting between the airport and the city. It was easy to access major shopping and sightseeing areas, and I appreciated the availability of taxis and public transport options.
Dining
8.0
Dining was enjoyable, especially the breakfast service. I found the menu to be somewhat repetitive, as there weren't many variations over the days, but the quality of the meals was good.
Facilities
9.0
The hotel offered a range of facilities including room service and a dedicated housekeeping team. I also appreciated the convenience of having EV chargers available on-site.
Eva
United Kingdom,
November
2024
7.4/10
My stay at Hyatt Regency Dubai Creek Heights was an overall enjoyable experience, though it wasn't without a few hiccups. The location was easily accessible via metro, and my room was excellent with stunning views. The staff were attentive and courteous, but I did encounter some delays with luggage service. Dining options were plentiful, especially at the rooftop bar which had a fantastic atmosphere for sunset views. 🌅
Rooms
9.0
I stayed in a King Room with Creek View, which was spacious and impeccably cleaned. The amenities were up to standard, making my stay comfortable.
Service
7.0
The staff were incredibly friendly and helpful, especially at the front desk. However, I had a frustrating experience waiting for the bell boy during checkout. It took over 30 minutes before I decided to manage my luggage myself.
Location
8.0
The hotel is in a quiet area, which I appreciated, yet it is close to the metro making it easy to explore Dubai. However, it's a bit far from the main attractions like the Burj Khalifa and Dubai Mall.
Dining
8.5
There were various dining options available. The rooftop bar stood out with its great selection of food and drinks, offering a good experience with a panoramic view of the sunset. I found the dining options to cater nicely to diverse tastes.
Facilities
9.0
The hotel offers several facilities including room service, dry cleaning, and a club access that provides snacks throughout the day. It was convenient and added to my overall comfort.
Victor
United Kingdom,
November
2024
7.0/10
I had a pleasant stay at the Hyatt Regency Dubai Creek Heights, enjoying the beautiful hotel atmosphere and lovely staff. However, I encountered some issues with taxi pricing and the view from my room. Overall, the experience was good but could use some improvement. especially in room assignment.
Rooms
8.0
I stayed in the King Room with Club Access, which had a decent view of the creek, though it was a bit obstructed by another building. The overall room was nice but some cleanliness issues could be improved.
Service
8.0
The staff was extremely lovely and accommodating, although there were some awkward moments with taxi services. They often pushed the hotel’s private taxi, which seemed overpriced compared to local options.
Location
8.0
The hotel’s location was excellent, offering easy access to the metro and a quiet area to walk around. It is not right in the busy center, which I appreciated, but it could be far for those reliant on public transport.
Dining
8.0
The dining experience was overall good with a variety of food, though I wished there had been more options available for special diets. Breakfast was crowded, but dinner was delicious.
Facilities
7.0
The facilities were solid with room service, a welcome drink, and parking available. However, I did find some systemic issues during peak times that affected service.
Jennifer
United Kingdom,
November
2024
6.0/10
My stay at the Hyatt Regency Dubai Creek Heights was quite pleasant overall. The clean rooms and friendly staff contributed significantly to the experience, but I did find the dining options to be slightly lacking in variety. Additionally, the breakfast lineup was repetitive, which was a bit disappointing given the hotel's quality.
Rooms
10.0
I stayed in a King Room, and it was impressively spacious with great views of the Dubai skyline. The room was immaculate, making it very comfortable for my family and me.
Service
9.0
The service was really good, especially from the staff at the club lounge on the 32nd floor. They were polite and accommodating, ensuring a smooth experience from check-in to check-out.
Location
8.0
The hotel is situated in a quiet area, which I appreciated. While it's a bit far from some malls, the proximity to the airport and the availability of taxis compensated for that. It's also reasonably close to downtown Dubai.
Dining
7.0
Dining options were decent but lacked variety. Breakfast could use more selection, and I found myself queuing at busy times, which dampened the experience a bit. The options for beef or chicken were particularly limited.
Facilities
9.0
I enjoyed the amenities, including room service and grocery shopping service. The overall facilities like dry cleaning and valet parking were very well managed.